Q: I am not using the Wash Club as often as I thought I would. Should I cancel my account?
A: Our plans are priced so well, you only need to wash TWO TIMES per month to save money. If you are washing at least twice a month, we do not recommend canceling. Additionally if there is a price increase in the plans, you will lose your seniority by canceling and be subject to new price points, if applicable.
Q: I was just charged for a new month on my Wash Club account, but I want to cancel. Can I get a refund?
A: Once an account has been renewed, there are no refunds available. We ask all members cancel within 10 days of their renewal date to avoid any delay between charging and posting to your Credit/Debit account. Canceling after being renewed will ensure you are no longer billed, but once charged your account will remain active until the plan expiration date.